SBD Research Group provides consultative, compliance-first resolution services for past-due consumer accounts — direct communication, clear options, and a process built to close accounts fairly for everyone involved.
We work with creditor clients to review, contact, and resolve past-due consumer accounts — always with the goal of reaching a fair outcome, not just a fast one.
Every account is reviewed for accuracy and current status before any outreach begins, so consumers hear from us with correct, up-to-date information.
We work directly with consumers to structure realistic payment plans or settlement options, rather than demanding a single lump sum.
For creditor clients, we provide guidance on when and how to place accounts, and what resolution timelines to reasonably expect.
Every contact, agreement, and payment is documented, giving creditor clients a clear, auditable record of account status.
The same four steps apply to every account, so consumers always know what stage they're at and what comes next.
We confirm the account details are accurate and current before any contact is made.
A representative reaches out to explain the account status and outline available options.
We agree on a payment plan or settlement that fits the consumer's circumstances.
Once terms are fulfilled, the account is marked resolved and documentation is provided.
SBD Research Group is the consumer account resolution division of Stein, Blake, Dereveaux & Associates. Our approach is built around one idea: resolving a past-due account should feel like a conversation, not a confrontation.
We work on behalf of creditor clients to review accounts, reach consumers directly, and structure realistic paths to resolution — always operating within the bounds of applicable consumer protection law.
If you're a consumer who's received a notice referencing SBD Research Group, our team is available by phone or email to walk through your account and your options.
Whether you're a consumer with questions about an account or a creditor client looking to place accounts for resolution, reach out below.